Acct Name:Pyramid Food Service Delivery by:4am Central Contacts: Tim Allguer (901) 219-9523 Jeremy McCoy (901) 870-0304 Key: Use key provided for entry into the back door of building Alarm:Use Alarm App access. Download App form the app store:"Virtual Keypad" by SecureCom Wireless,LLC. Enter email: "Customer.service@kffoods.com", use Password: Freshfoods1375! Wait for it to connect. Then, enter code: 8-8-7-4. **To disarm, press "All", not "Perimeter". It may take a minute. Make sure the App says Disarmed before entering building. **Use Key to enter the building. **To rearm, press "ALL", not "Perimeter". IF AFTER 2:15am, DO NOT REARM! Address: 5156 East Raines Rd Memphis, TN 38118 GPS: 35.035996, -89.891764 Procedure: Back up to the dock door on the left side of the ramp for #5156(as you look at it). Use the Alarm system app on your phone to turn off the alarm. Use the key to gain entrance into the back door of the building. Turn on the lights (light switch is to your left as you enter the man door). Cooler is on the opposite corner of the warehouse/building. You should walk straight until you are beyond warehouse inventory. Turn left and walk to the cooler/freezer. Cooler is on the right; freezer is on the left. Put the food away by the route marked on the wall. Pick up empties on the way back to the truck. (Should be visibly on your walk back). Re-arm the building, instructions above. Updated: 11/04/2021 BMB consolidated instructions 11/02/2022 BGB 10/02/2024 BGB updated password for the app login 6/24/2025 BGB updated username and password for app